Mid-Level Hiring Surges in IT & GCCs as Demand for Experienced Talent Rises
The hiring landscape in India’s IT sector and Global Capability Centers (GCCs) is witnessing a notable shift in 2024, with mid-level recruitment outpacing fresher intake. As organizations prioritize experienced talent to navigate complex projects and emerging technologies, roles requiring 4-10 years of experience are seeing greater demand.
Mid-Level Hiring on the Rise
Recent industry reports indicate that hiring for professionals with 4-10 years of experience has increased by 4% year-over-year (YoY), whereas fresher hiring has seen a slower growth rate of 3% YoY. This trend highlights the need for skilled professionals who can contribute immediately without extensive training.
Key roles in demand include:
- IT Infrastructure and Operations Managers – Essential for managing increasingly complex IT environments.
- Service Delivery Leads – Responsible for maintaining smooth service operations within GCCs.
- Project & Delivery Managers – Crucial for overseeing large-scale projects and ensuring client satisfaction.
- Product Managers – Leading innovation and development in tech-driven companies.
- HR & Talent Development Managers – Playing a key role in workforce development and retention.
- Business Analysts & Functional Consultants – Bridging the gap between business needs and technological solutions.
Why the Shift Toward Experienced Talent?
Advancements in Generative AI (Gen AI) are reshaping IT workforce dynamics, with experienced professionals demonstrating higher productivity gains compared to freshers. This shift is leading companies to prioritize mid-level hires who can leverage AI and automation effectively.
Additionally, cities like Bengaluru, Mumbai, and Chennai are emerging as hubs for mid-level hiring, driven by the need for technical expertise and leadership in IT services and GCCs.
GCCs Expanding Beyond Traditional IT Roles
GCCs in India are diversifying their focus beyond traditional IT and shared services. Companies are now investing in specialized domains such as procurement, engineering R&D, digital transformation, and operations & maintenance (O&M) support centers. This evolution is fueling demand for experienced professionals with domain-specific expertise.
The Road Ahead for IT & GCC Hiring
As IT and GCC sectors recover from economic uncertainties, organizations are emphasizing higher-order capabilities to stay competitive. This shift underscores the need for a balanced workforce that integrates both fresh talent and experienced professionals capable of driving innovation and efficiency.
By adapting to these changing hiring trends, companies can better position themselves for sustainable growth in an evolving digital landscape.